How to use the Boost subscription starter
When you buy a Fairphone in our online shop, you can add a free Boost subscription starter to your cart to set up a mobile plan with Boost Mobile. You only pay if you choose to sign up for a cellular plan directly on the Boost Mobile website after your phone ships.
The Boost subscription starter is free and does not commit you to taking a cellular plan. Your Fairphone order and your Boost Mobile plan are separate, so if you choose to sign up for a plan you will pay Boost Mobile directly.
How to add your Boost subscription starter
- Select a Fairphone in the Fairphone online shop.
- Select Get a new mobile plan with Boost Mobile to add the free Boost subscription starter to your cart.
- Complete your purchase. The Boost subscription starter appears on your order confirmation.
How to activate your Boost subscription starter
- Open the follow-up email you receive after your Fairphone ships, then tap the link to visit the Boost Mobile website.
- Select a Boost Mobile cellular plan.
- Choose to transfer your current phone number or get a new phone number
- Pay for your plan on the Boost Mobile website.
- Activate your eSIM using the instructions in your confirmation email from Boost Mobile once your Fairphone arrives.
Frequently asked questions
Can I add a Boost subscription starter after I place my order?
Yes. If you forgot to add the Boost subscription starter to your cart or changed your mind, you can sign up directly on the Boost Mobile website. Start your Boost Mobile subscription.
I did not receive my Boost subscription starter email. What should I do?
If you did not receive the follow-up email after your Fairphone shipped, you can still start your Boost Mobile plan directly on the Boost Mobile website. Start your Boost Mobile subscription.
How do I cancel my Boost subscription starter?
If you have not signed up for a plan on the Boost Mobile website, you do not need to take any action: simply ignore the follow-up email. If you have already activated a plan, contact Boost Mobile directly to manage or cancel your subscription.
Boost Mobile is asking for my IMEI, where can I find this?
Your new Fairphone's IMEI can be found on your invoice, shipping confirmation, or by following the steps in our IMEI support article.
Still need help?
If you still require assistance, reach out to our customer support team. You can also open a support request directly through the My Fairphone app pre-installed on your device.