Identify whether you have the original Fairbuds or Fairbuds 2 by checking the physical design of the earbuds and the ...
How to use your product
Get to know your new Fairphone device. Discover essential features, explore first-time setup guides, and learn how to get the most out of your everyday experience.
Device information
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To review the audio performance, physical dimensions, battery endurance, or sustainability specifications of your ear...
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You can quickly confirm whether you have a Fairphone (Gen. 6) or a Fairphone (Gen. 6+) using one of the below methods...
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Find support guides, specifications, and troubleshooting steps for the Fairphone (Gen. 6). Select a topic below to vi...
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The Fairphone (Gen. 6/Gen. 6+) is designed to operate safely across a wide range of temperatures, though intense usag...
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Learn about the upgraded camera system on your Fairphone (Gen. 6/Gen. 6+). This guide details key features, lens func...
Connectivity
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You can easily connect your favorite wired headphones to your Fairphone using the USB-C port. This guide explains our...
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An old, malfunctioning, or damaged physical SIM card can cause unexpected connection issues, rapid battery drain, or ...
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You can keep two active mobile numbers on a single Fairphone using Dual SIM Dual Standby (DSDS) technology. This guid...
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When connected to a mobile network, your Fairphone lets you make calls, send SMS messages, and use mobile data on the...
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You can use a cable to connect your Fairphone to a computer. When connected, you can transfer files, share internet a...
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Connecting your Fairphone to Wi-Fi lets you access the internet to download apps, stream content, and keep your phone...
Using apps
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If you’ve lost your Fairbuds 2 or your charging case, you can track your earbuds or buy individual spare parts to mak...
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Find answers to common questions about MyFairphone app operating system compatibility, data privacy policies, managed...
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The news articles displayed in your MyFairphone app match your language preference settings. You can change your pref...
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You can customize or turn off notifications from the MyFairphone app, including semi-annual Longevity survey invites ...
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If the MyFairphone app freezes on the launch screen or fails to connect to the network, restarting your phone, updati...
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If you are having trouble signing into the MyFairphone app, you can reset your password or create a new account to re...
Basic functions
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Resetting your Fairbuds 2 restores default connection settings to fix audio drops or Bluetooth pairing issues.A facto...
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Keeping your Fairbuds 2 charged ensures uninterrupted listening throughout your day. Here is how to turn your earbuds...
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Your Fairbuds 2 feature touch controls on both earbuds so you can manage playback, phone calls, and sound modes witho...
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Setting up a new microSD card ensures your phone stores files correctly, while reformatting an existing card helps re...
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Google Cast is built into your phone's Android operating system, allowing you to stream videos, music, or your entire...
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QR codes allow you to quickly access websites, connect to Wi-Fi, or find information. Depending on your Fairphone ver...
First-time setup
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Get the most out of your Fairbuds 2 with our complete setup and user guides.Watch the Fairbuds 2 video guideWatch our...
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Find out how to pair your earbuds for the first time, switch between devices using dual-point connectivity, or clear ...
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Finding every item inside your new packaging can sometimes be tricky. If you cannot find your SIM card removal tool, ...
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Screen protectors help your phone screen last as long as possible while matching your daily lifestyle. We design thes...
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An eSIM is a digital SIM card that allows your Fairphone to connect to your mobile network operator without using a p...
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Welcome to Fairphone! This guide helps you set up your new smartphone, personalize your settings, and get the most ou...